Support

Common questions

Where is my license key?

In the receipt email from Lemon Squeezy. If you can’t find it, email us and we’ll send it again.

How do I move Rondell to a new PC?

A key works on up to 3 PCs. To free a slot, open Settings on the old PC and choose Deactivate this PC.

How do I get a refund?

Email us with your order number within 14 days of buying. No reason needed.

Something isn’t working.

Email us what happened and what you expected. A screenshot helps.